Due to limitations in printing technology and uncontrollable screen variables, we cannot guarantee an exact match. Your finished (i.e. printed) product and your monitor or colour inkjet printout can only be matched within 80% - 95%.  This colour difference is deemed reasonable within the printing industry standard. If you desire a more predictable outcome, please refer to a colour formula book such as a pantone bridge/process key. Remember as well to replace these books after a year/s due to light exposure and formula modifications.

Due to limitations in printing technology, the output will cause a 15% - 20% colour difference each time you print. This colour difference is deemed reasonable within the printing industry standard. We can control this more to a certain extent when you do a print run that involves pantones and using one plate for your order only. To give our clients our extremely economical pricing we do gang runs, so there is a significant price difference between using your own plate/pantones and this method of printing. If this is something that serves your needs on a particular job, we will be happy to offer you a custom quote. Please contact us for a quote.

Products offered by us are mostly printed in full bleed. Full bleed ensures that the print goes right off the edge of the final product. The image is printed larger than the area that is needed and then the excess area is trimmed away to finish.

Of course! If you cannot find what you need on our website, feel free to request your custom quote by emailing us through our Enquiry Form. We guarantee a reply within 2 business days.

Because catalog files are too big to upload online, please submit a “Jpeg” cover preview when you place your order. A sales representative will contact you ASAP with an alternative file transfer method.

Yes we keep your file stored online for 1 year from when it was ordered. When you reorder this, we will extend that for another year. However we are not responsible for being the sole storage facility for your file. Please keep a copy ALWAYS for yourself on your own computer.

We only accept PC compatible files. If you have a older mac, please remember to add a file extension to your filename.

Do not send self-extracting or self-executing files. We will not open them and our uploader will not accept them.

Always check your print-ready file thoroughly. Here’s a checklist of what to look for before you upload:

1.Typing mistakes
2.Art placement and Resolution
3.Colour [CYMK not RGB}
4.File Format [Please save down to at least CS2 if using Adobe Creative Suite]

If any of these terms are confusing, please refer to our tutorial section.

Always check your print-ready file thoroughly. Here’s a checklist of what to look for before you upload:

Always upload print-ready files only. All files must have all links embedded, texts outlined, images flattened, colours converted to CMYK and everything must be set within the standards stated in our “How to Prepare” tutorial. It is the client’s responsibility to review the final proof and the layout of all orders prior to actual printing. Once the file is uploaded and the order has been confirmed by the client, no further changes can be made to that order.