Yes, we will ship to your customer using YOUR company name on the shipping label. We do not include receipts in the shipments. This can save you the time and cost of shipping it again from you to your customer.

Notifications are sent by e-mail around 5:00 pm (PST). You can then log into your account at www.madeinprint.ca to retrieve tracking numbers. It may take up to 2 – 3 hours before the shipping carriers’ tracking systems are updated with tracking information.

We review these requests on a per order basis.

No. All reseller or corporate account holders are responsible for the shipping fee. Resellers should include the price of shipping before they mark-up their resell price.
However, to save our resellers time, we help resellers do blind shipping with no extra charge.

Yes, check it out in the Products section using the price calculator. Once you have selected a product, there will be an automatic calculation. You must have an account to view the price listings.

Yes, there are many different sizes, products and finishes that are not listed on the website due to limited space and popularity of requests. Please contact us through our Enquiry Form if you need a custom quote.

At Made in print, we want you to be completely satisfied with your printed product. If you find an error introduced by us or a manufacturing defect, we guarantee a reprint for the job using the original files at no cost once the defective product(s) has been returned. This guarantee doesn’t cover errors such as incorrect copy, misplaced graphics or poor photography resulting from the original files sent. Therefore, it’s very important that you carefully check your file for any errors before you upload to place your order.

Made in print is a customer based business – we value our customer’s opinions. If you are not satisfied with our services or products, e-mail us within 2 weeks through our Enquiry Form after receiving your order to tell us why you are unsatisfied (please include your order number). We will provide a suitable arrangement for you as soon as possible.

Made in print promises to provide the highest quality products to our customers. If your product is damaged when you receive them in the mail, please e-mail us within 2 weeks through our Enquiry Form. We will investigate if the product was damaged by the courier or if it was a manufacturer defect. If it was a manufacturing defect, we guarantee a reprint for the job using the original files at no cost once the defective product(s) has been returned. Unfortunately, if it was damaged by the courier during shipping,We are not responsible for the damage. To file a claim or complaint, please call or e-mail the courier that you have selected for your shipment.

Currently, we only accept VISA® and MasterCard®.